Find out how safe your personal data is at cv4. We explain clearly what we collect, why we collect it, and how we keep it secure.
Cv4 is a trusted online gaming platform among players in Bangladesh. We believe that protecting your personal data is not just a legal obligation — it is an ethical commitment we make to you. This privacy policy clearly explains what information cv4 collects, how it is used, and how it is kept secure.
This privacy policy applies to all cv4 services — including the website, mobile app, game lobby, Sports Betting, slots, and any promotional activities. By using cv4's services, you are considered to have agreed to this privacy policy.
This privacy policy was last updated in January 2026. You will be notified at your registered email address of any significant changes.
Cv4 only collects the information necessary for the smooth operation of the platform, fulfilling legal obligations, and delivering the best possible service to you. We do not collect excessive or unnecessary data.
| Data Types | Example | Reason for collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC verification and age confirmation |
| Contact information | Mobile number, email address | Account registration and communication |
| Financial information | BKash/Nagad/Rocket number, transaction history | Deposits, Withdrawals & AML Compliance |
| Technical Information | IP address, device information, browser type | Security Monitoring & Fraud Prevention |
| Gaming Activity | Betting history, game logs, session duration | Ensuring Responsible Gaming |
| Cookies & Tracking | Session cookies, saving preferences | Improving User Experience |
Cv4 never collects your bank account passwords, card numbers, or any sensitive financial credentials. All payment processing is handled entirely through mobile banking providers.
Cv4 uses collected data solely for specific and legitimate purposes. Below are the main reasons we use your information:
Cv4 never sells your data to advertising networks or data brokers. Your privacy takes precedence over any commercial interest.
All cv4 data is stored on secure, internationally certified servers. We apply multiple layers of security to protect your information. Regular security audits are conducted and any vulnerabilities are addressed promptly.
Data is typically retained for the duration your account remains active, and for up to 5 years after account closure as required by law. AML-related transaction records must be retained for the legally mandated period.
Cv4 may share your personal information with third parties only in limited and specific circumstances — never for commercial purposes or without your consent.
Cv4 never sells or shares your data with advertisers, data brokers, or marketing companies. This is a fundamental pillar of our privacy policy.
As a cv4 member, you have full control over your own data. Under international privacy laws, you are entitled to the following rights:
You can request to know what information cv4 holds about you.
You can request corrections to any inaccurate or outdated information.
You can request that your data be deleted, unless we are required to retain it by law.
You can request that we stop using your data for specific purposes.
You can request a copy of your data in a standard, portable format.
You have the right to opt out of marketing communications or profiling.
To exercise these rights, please contact our support team. We aim to respond to all requests within 30 business days of receipt.
Cv4 services are strictly for users aged 18 and above. We do not knowingly collect or process data from minors. Age is verified during registration and confirmed through identity documents as part of the KYC process.
If you suspect a minor has registered an account on cv4, please contact [email protected] immediately. The account will be closed at once and all associated data will be permanently deleted.
Parents can use parental control software to monitor their children's online activity. cv4 is committed to responsible gaming and places the protection of minors as its highest priority.
Cv4 may update this privacy policy from time to time. Changes may be driven by new legal requirements, service updates, or security improvements. For any significant changes, we will notify you through the following methods:
Continued use of cv4 after an update is considered acceptance of the revised privacy policy. If you do not agree to the new policy, you may contact support to request account closure.
For any questions, requests, or complaints regarding the Privacy Policy, please reach out to our Data Protection Team. We take all privacy concerns seriously.
If you believe your privacy rights have been violated and cv4 has not provided a satisfactory resolution, you have the right to file a complaint with our licensing authority.
Cv4 takes your privacy seriously. Here are the key security features we have in place.
Every transaction and piece of personal information you share is protected by 256-bit SSL encryption. No third party can ever access your data.
Add an extra layer of protection to your cv4 account by enabling 2FA. Even if your password is compromised, your account will remain secure.
Cv4 never sells your data to advertisers or data brokers. Your privacy is our core principle.
International third-party security experts regularly audit cv4's systems, and any vulnerabilities are resolved promptly.
You can request to view, correct, or delete your data at any time by contacting support. We will act within 30 days.
All our policies are written in Bengali so that players in Bangladesh can understand them easily. No complex legal jargon.
Join today with confidence in cv4's robust privacy policy and security measures. Your data is protected, your gaming experience is enjoyable.